When Star Players Become Blind Spots: The Hidden Fragility Behind High-Performer Dependency
Organizations that consistently rely on a handful of exceptional individuals to deliver results may be confusing personal excellence with organizational health. At R.N. Mittal & Associates, we have observed that the very people who rescue struggling processes are often the ones concealing how broken those processes truly are. Understanding this distinction is essential for mid-market leaders who intend to build companies that scale with stability rather than survive on heroics.